Contacting support

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Stanman
Posts: 36
Joined: Sun Jul 04, 2010 1:29 pm

I am trying to contact support to query my subscription renewal - I think I bought a new download in error. At the end of the relevant page, I was asked to enter the two words in a box at the end of the page. After 10 tries, still being informed that I am entering the wrong word. Someone taking the ****?
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BAP-Admin
Forum Admin
Forum Admin
Posts: 148
Joined: Tue Mar 17, 2009 1:11 pm

You must be entering the words incorrectly.

It is there to prevent spam robots. I just had a go and got through first time so it appears to be working ok. Support report other queries are coming through ok too.

Please try again.
Stanman
Posts: 36
Joined: Sun Jul 04, 2010 1:29 pm

Will do, but I suspect that I've answered my own question - I need the serial numbers to renew.

When I went back to the one-click screen, it had froze! Maybe not my day!
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