Guardian Switching..

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PeterLe
Posts: 3727
Joined: Wed Apr 15, 2009 3:19 pm

Hi
Posted this in the support thread,...

I am having intermittent problems with Guardian not switching (V1.27.3), logged in mode 0
Now and again, it will run a number of races fine and then just not switch (1 sec before) to the next race...I have to switch it manually and then it goes fine again for a number of races..
Tried rebooting, deinstalling and reinstalling etc..

before i log a support ticket; has anyone has similar issues..>??
Thanks in advance
Peter
Last edited by PeterLe on Tue Aug 09, 2011 6:15 pm, edited 1 time in total.
toptrader
Posts: 77
Joined: Sun Jan 31, 2010 9:58 pm

the issue i've found in the past is it depends what order you add the markets in.. for my bot i used to manually add the markets in a specific order (generally using ctrl-left click) so they'd load on the right sheets for my code to work. if i made a mistake when selecting a market i'd unselect it (again using ctrl-left click) and then select it again in the right order.... when doing this i found hat Guardian would forget about this market and not refresh it

The solution for me was to be careful when selecting the markets to add!

Sounds like this could be linked to your issue
PeterLe
Posts: 3727
Joined: Wed Apr 15, 2009 3:19 pm

Thanks TT, sorry I didn't see your reply

Is anyone else having this issue?
Thanks
Peter
PeterLe
Posts: 3727
Joined: Wed Apr 15, 2009 3:19 pm

Think I may have found something...
I noticed that shortly after a race, the time wasn't updating in the excel spreadsheet...it seemed to freeze
When I looked back through my notes the fault seemed to occur when I changed from mode 1 to mode 0..

It has been doing it this afternoon (when logged in mode 0), I have since restarted in mode 1 and all seems well...will leave it running for a couple of days and then log a support ticket...
only posted this on here in case anyone has similar issues...
nigelk
Posts: 469
Joined: Wed Apr 15, 2009 11:00 pm

Noticed this beginning of July.

Recorded a video and posted it on YouTube, informed support and I thought they had fixed it. Must still be having problems.
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Euler
Posts: 26457
Joined: Wed Nov 10, 2010 1:39 pm

I use Guardian everyday and hadn't spotted anything so if somebody can isolate it I would be interested in seeing it.
nigelk
Posts: 469
Joined: Wed Apr 15, 2009 11:00 pm

I originally posted the video as unlisted, so that only people I sent the link to could view it.


Unfortunately, the audio bugs out halfway through, but you can clearly see that once I open a market, Excel stop updating, even though Guardian says it still is.

http://www.youtube.com/watch?v=TcG4vZZvWLc

Tony from BA managed to replicate the problem and was looking at the communications layer between Guardian an Excel
PeterLe
Posts: 3727
Joined: Wed Apr 15, 2009 3:19 pm

Hi
Here is an example today...

http://www.youtube.com/watch?v=UJRQnZCdJZI

BA had just traded the pervious race and should have switched to the 15:00 at Salis. From cell C3 in the spreadsheet you can see that it froze at 14:54:14 and should have switched to the 15:00 1 sec prior.
It didn't so I did it manually at approx. 15:00:43

Maybe I'm barking up the wrong tree but I only recently switched this to running on mode 0 (for two reasons; I wanted to use the LTP and also some members had said that mode 1 was sticky and not as good as other modes)..

It was doing this on my main account, so I changed it back to mode 1 and it has been fine since?? (Only prob with this is that I cant use LTP)

Thanks
Peter
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