Slow Response Times

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Westerner
Posts: 161
Joined: Fri Apr 17, 2009 10:03 am

Anybody else having much slower repsonse rates?

Mine has gone from 70 to 350+ on connection mode 1.

The other modes are all alot worse and make trading impossible.

This seems to have been happening only since yesterday

:(
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stevefoote
Posts: 3
Joined: Thu Aug 20, 2009 1:15 pm

mines 800+ but I do live in Australia (a long way from the server apparently). I am looking into VPS but as yet have failed to find much info on it.
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MarketTrader
Posts: 120
Joined: Wed Mar 18, 2009 12:34 pm

Mine look ok. Bouncing around between 40 - 80ms.
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Bet Angel
Bet Angel
Bet Angel
Posts: 4031
Joined: Tue Apr 14, 2009 3:47 pm

We are not seeing anything unusual in the inbox today. Not on Virgin by any chance are you?
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andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

Been shocking for me on and off all day today but the problem I am certain is my end as whenever the API grinds to a halt if I try to load a normal webpage it won't load which indicates the issue my end - got the back up on standby!
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mulberryhawk
Posts: 165
Joined: Thu Oct 29, 2009 12:37 am

Is there something wrong with Virgin betangel? I just changed over to their 50 meg service but it seems a little inconsistant. Is there something I should be aware of.....thanks
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Bet Angel
Bet Angel
Bet Angel
Posts: 4031
Joined: Tue Apr 14, 2009 3:47 pm

Users have often reported poorer connections when they are on the Virgin network, this has been on going for years. There would seem to be some generic issue with the way Virgin routes traffic to Betfair. It seems to be pretty inconsistant though.
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User avatar
Westerner
Posts: 161
Joined: Fri Apr 17, 2009 10:03 am

Not on Virgin - with Orange and to be fair they've been very good (consistently above 5mbs)

Can't figure this out - as far as I'm aware nothing has changed and speed tests are still giving me normal connection results

Tried another API software provider to see if it was Bet Angel but the connection speed I had with them was similar

Any suggestions welcomed :)
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mulberryhawk
Posts: 165
Joined: Thu Oct 29, 2009 12:37 am

You have preety much confirmed my initial findings, The speed in my first week with virgin has been very inconsistant ranging from 50 meg to 3meg on occasions, even with the ethernet cable connection. Back to sky unlimited i think.....
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MarketTrader
Posts: 120
Joined: Wed Mar 18, 2009 12:34 pm

Well, I'm on Virgin Media cable. Have been for years. Never had a problem other than those caused by Betfair. Just upgraded from 2Mb to 10Mb and to be honest the performance has always been about the same. Around 70ms. Even when I was on 2Mb. I'm fairly certain that if I managed to upgrade to a 1,000,000Mb then the figure would probably be the same.
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Krzysztof
Posts: 121
Joined: Sat Apr 18, 2009 9:54 pm

I use only 1 Mb here in Poland and have 100-150 ms (connection mode 1). I was offered an upgrade to 2 Mb but left it as is because I haven't found a good reason for an upgrade.
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phil
Posts: 40
Joined: Mon Apr 27, 2009 11:52 pm

Not long after 2:00pm today (Saturday)pre race was like being inplay often bets were matched before showing on my screen, inplay was about normal,figures were around normal 70 - 120, changed to mode 8 and all was ok the rest of the afternoon
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stevefoote
Posts: 3
Joined: Thu Aug 20, 2009 1:15 pm

My response time is 800+ in Australia. I can only get 1.5 MB here (behind the times!). Shall I subscribe to VPS or am I just wasting time even thinking I will get a decent response time where I live and hence forget about trading until Australian races have more liquidity? My connection mode is 0.
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