Bet kept in play after suspension

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luissuarez
Posts: 18
Joined: Sat Aug 20, 2011 11:18 pm

Hi

My bets failed to cancel after the first goal in the arsenal match. I clicked 'keep all' before the match. I have checked the log to make sure that I had definitely clicked this before the match had started and it confirmed I had. I cannot see any reason why my bets were not canceled after the first goal. Is there anything that could cause this?

Below is the last 'modify bet persistence' that I have in my log

01/10/2013 19:44:40: Modify bet persistence 30430682328 from 'Cancel' to 'Keep'

01/10/2013 19:45:35: Market has been suspended
01/10/2013 19:45:35: Market is in-play
01/10/2013 19:45:36: Market has been unsuspended
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