Unable to load ladder panel settings. Setting changing error

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tricola
Posts: 79
Joined: Thu Jun 17, 2010 8:06 am

I used to live with it for around a year, but newest version seem to have same error for me only(?). Im deleting, saving new setting, while changing to another getting this error, and all the time I need to hit "ok" button than it works for me. When trying to change the settings- again getting same error. Help!
Bet Angel
Bet Angel
Bet Angel
Posts: 4031
Joined: Tue Apr 14, 2009 3:47 pm

Hi,

Could you send some example screenshots into support and I'm sure we'll be able to sort it out. Also could you do the following and send the results in with your query:- If you login with the factory default settings and then save them under two different names, are you able to swap between them without seeing the error message?
tricola
Posts: 79
Joined: Thu Jun 17, 2010 8:06 am

https://www.youtube.com/watch?v=4LmHeAB ... e=youtu.be
Readable but very poor video q. Recorded by Go Pro, but too close to screen. Sorry.
tricola
Posts: 79
Joined: Thu Jun 17, 2010 8:06 am

https://plus.google.com/u/0/11658975593 ... 2079778335
It happens to me on every version, and on second PC now. Am I the only one who have that annoying problem?
Bet Angel
Bet Angel
Bet Angel
Posts: 4031
Joined: Tue Apr 14, 2009 3:47 pm

That video quality was fine to highlight the problem you are seeing. We'll try to recreate it tomorrow, but could you confirm if you are in the UK or whether you have you PC configured for other regional settings?
tricola
Posts: 79
Joined: Thu Jun 17, 2010 8:06 am

Im in the UK, but I have windows 7 Polish language installed- using Polish keyboard etc- This is new fresh system(few days ago installed, and fresh BA installed- shouldnt be any connection to previous version. I havent copied previuos layouts and settings. Any idea how to fix it?
Bet Angel
Bet Angel
Bet Angel
Posts: 4031
Joined: Tue Apr 14, 2009 3:47 pm

We've just recreated this when we set our regional settings to Polish. We'll fix it in the next release of the software, but for now it's safe to ignore the message.
Bet Angel
Bet Angel
Bet Angel
Posts: 4031
Joined: Tue Apr 14, 2009 3:47 pm

This is now fixed in v1.37.3 which is available for download at http://downloads.betangel.com
tricola
Posts: 79
Joined: Thu Jun 17, 2010 8:06 am

I confirm. Its fixed. Well done! (Please delete the topic)
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