Betfair API Down

Locked
User avatar
to75ne
Posts: 2439
Joined: Wed Apr 22, 2009 5:37 pm

RonObvious wrote:
to75ne wrote:had another at 15:42:40ish seconds for 7 secs or so, next onec due at 15:57:40ish secs.
Interesting that it seems to last longer for some. Only lasts a couple of seconds for me
possibly does for me as a few seconds before the freeze is due, i work round it, take sp, cancel, green up etc, and that's done has i attempt to press the stop watch on cell phone to time the freeze. all quite hit and miss really.

but the freeze is definetly every 15 minutes.my next on is due at 18:27:40
dt888
Posts: 393
Joined: Wed Apr 27, 2011 9:25 pm

None of the recent days issues for me today. So far so good
User avatar
Euler
Posts: 26430
Joined: Wed Nov 10, 2010 1:39 pm

Been watching like a hawk today, saw one. But that could have been anything and unrelated.
User avatar
Euler
Posts: 26430
Joined: Wed Nov 10, 2010 1:39 pm

Betfair wrote:We have now found what we think is causing the reported issue and are now investigating the best way to rectify this.

I'll let you know once we have an ETA for a fix.
dt888
Posts: 393
Joined: Wed Apr 27, 2011 9:25 pm

Thanks

Its been fine all afternoon but since 17.48 it is now happening again but this time 3 minutes past the quarter hour
RonObvious
Posts: 198
Joined: Mon Dec 09, 2013 4:12 pm

I wasnt trading yesterday but the issue is still there for me today, seems to be 1 minute later than it was last week though.

At least Betfair are investigating it now.
spreadbetting
Posts: 3140
Joined: Sun Jan 31, 2010 8:06 pm

Reconciliation of the BSP, or at least the display of it, seemed to be late on quite a few races also.
stu410
Posts: 104
Joined: Sat May 05, 2012 10:34 pm

Greyhoound pragame problem, because early suspended..
Wainwright
Posts: 108
Joined: Mon Jan 23, 2012 1:10 pm

Posted today 10:39AM

http://forum.bdp.betfair.com/showthread ... #post13735
We have been investigating an API issue over the last few days that's resulted in a number of reports of prices 'freezing' for several seconds at regular intervals. This behaviour has typically been observed by customers using licensed API software applications.

We have now identified the root cause of this issue and will be fixing this as part of a release later today. We'll confirm the completion of the release as soon as this has been rolled out.

Please accept our apologies for any inconvenience caused by this issue.

Betfair Developer Program
User avatar
Euler
Posts: 26430
Joined: Wed Nov 10, 2010 1:39 pm

Betfair CS wrote:Good news - A fix to the recent API issues will be released later today which we will confirm upon completion. Thanks.
dt888
Posts: 393
Joined: Wed Apr 27, 2011 9:25 pm

Great news

Thanks for the update

The freeze seemed to be at 30 minute intervals yesterday which was a bit different

Hopefully all will be well later then
User avatar
to75ne
Posts: 2439
Joined: Wed Apr 22, 2009 5:37 pm

no freezes as yet seems they have repaired it. better late than never.
LinusP
Posts: 1918
Joined: Mon Jul 02, 2012 10:45 pm

Is anyone finding that the website will completely freeze and has to be refreshed in order to work again?
User avatar
Naffman
Posts: 5919
Joined: Sun Aug 11, 2013 5:46 am

Keeps coming back then going off atm?
User avatar
Euler
Posts: 26430
Joined: Wed Nov 10, 2010 1:39 pm

Y, just before the bloody feature race. I've stopped trading temporarily.
Locked

Return to “Betfair Exchange API”