Betfair Site Issues

A place to discuss anything.
andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

As ever the last afternoon race finishes and minutes later it is all back to normal!

Now I am no detective but if I were looking for a prime suspect....Betfair would be it!
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Squirtle
Posts: 120
Joined: Thu Mar 26, 2009 8:54 pm

Can me a cynic but I do wonder what Betfair are doing with the site and if they are deliberately messing around. They don't have a great track record for being up front about their activity.
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drifter
Posts: 46
Joined: Sat Apr 18, 2009 10:45 pm

Just tried to trade the 8.45 at Doncaster. The site is very sticky is it just me now?
Yantraman
Posts: 253
Joined: Thu Apr 30, 2009 1:30 pm

Wow just missed losing a shed load of my bank when my sceeen froze secs b4 the off - BF site is ok just my BA screen has frozen a couple of times and some eratic api from 100 to 1500.

Anyone else? If so maybe we should all be trading with caution today!!
Yantraman
Posts: 253
Joined: Thu Apr 30, 2009 1:30 pm

Improved for the rest of the afternoon and seems ok now!
TraderGray
Posts: 36
Joined: Fri Mar 27, 2009 3:59 pm

I had some problems mid afternoon, seemed to slow down and refresh randomly between 3-5 seconds despite my 750 ms refresh.

I rebooted my router and that seemed to solve it, maybe it was just timed well :D
neeeel
Posts: 70
Joined: Mon Apr 20, 2009 2:13 pm

Last 2 days now, i have had very slow connection, spiking up to over 3 seconds in both responsiveness meters. I had this problem nearly every day a few months ago, it seemed to clear up, now its back again.
In the evenings tho, its seems much better, almost normal. have tried rebooting my router, closing down all apps and processes that might affect my connection, doesnt make any difference.
Have tested my internet speed using speedtest.net and it seems normal, so its either my ISP ( BT) messing me around, or its down to betfair
andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

so it isnt just me! I have just spent yet another hour on the phone to Zen who as ever are pointing the finger directly at Betfair.

Make sure you email [email protected] if you are having issues as they are not mind readers.
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to75ne
Posts: 2439
Joined: Wed Apr 22, 2009 5:37 pm

mine is bad today but, have switched to mode 1. not perfect but usable. might be worth a try. in my opinion waste of time emailing betfair, usual arrogance is their usual response.
andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

I heard back from Neil who says everhing looks fine but they are continuing to monitor.

My Internet speed is down today and one thing my ISP put it potentially down to is the increase in people streaming cricket online using the Sky Player and the like - just a thought.
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to75ne
Posts: 2439
Joined: Wed Apr 22, 2009 5:37 pm

the cricket makes perfect sense, never thought of that.
cheers Andy will bear that in mind during the ashes.
manonthemoon
Posts: 37
Joined: Mon May 04, 2009 4:48 pm

I don't think it's the cricket causing the slow speed, but it's certainly worth watching the cricket and forgetting about the trading when things are this slow. Worse day by far today for me in terms of sticky, erratic connection and the usual freezes. Will send Neil another note but if they can't see any problems where the hec are they?
andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

Mine is fine now but my internet speed is back up as well so could have been just my internet speed?

Don't forget everything was okay as far as BF were concerned for the months on end we had problems last year, eventually they realised they had problems but christ did it take them a long time and a lot of lost days of trading on mine and others parts!
manonthemoon
Posts: 37
Joined: Mon May 04, 2009 4:48 pm

Glad to hear your connection's good - mine is terrible again today. Makes me think I'm in the moniroty, but neither BT nor Betfair take responsibility and I've done the usual changes with laptops, filters etc...very frustrating. Back to cricket...
hgodden
Posts: 1759
Joined: Thu Apr 16, 2009 2:13 pm

Mines bad too again (on BT). No problems when I connect to BetDaq though, so must be betfair issue
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