Betfair Down / Betfair site crash

[freddy]

1K, He told me he rang up to complain and it was later refunded to him.

Thinking about it he was probably mistaken,
i suspect it was a voided bet rather than a refunded one and was just a coincidence it happend after he complained.

Carn't imagine BF doing the decent thing for once, they never have in the past .

[petardo]

There would be a good raise a question if it`s possible leave the match unmanaged if they loose the picture.Someone with good english should explain them that there are traders they offer a bets for their punters. We are not betting just trading.We need close possitions.I do 97% pre KO ,but sometimes I do in-play if I see very good value.

[Iron]

Quite.

Yesterday, I sent an email to Betdaq's marketing director, pointing out that many high volume traders in the forum are fed up of Betfair, and would happily move over to Betdaq if there were sufficient liquidity. I put forward the idea of offering some kind of commission-based incentive to attract liquidity. However, the guy didn't even do me the courtesy of replying!

Jeff

Cheers, that makes perfect sense

I can't understand why they are keeping it so low key though. It's almost as though Betdaq are scared of Betfair

[freddy]

Quite.

Yesterday, I sent an email to Betdaq's marketing director, pointing out that many high volume traders in the forum are fed up of Betfair, and would happily move over to Betdaq if there were sufficient liquidity. I put forward the idea of offering some kind of commission-based incentive to attract liquidity. However, the guy didn't even do me the courtesy of replying!

Jeff

Cheers, that makes perfect sense

I can't understand why they are keeping it so low key though. It's almost as though Betdaq are scared of Betfair

They already are doing that Jeff from March 1st,
see my post on the last page,
im going to give it a go, i would be on about 2% commision so im told

[Iron]

Hi Freddy

As regards my previous message, I spoke too soon.

I today received a reply from Shane McLaughlin (Betdaq's Marketing Director):

Dear Jeff,

Thank you for taking the time to write to me and making your point so well.

I can assure you that improving the liquidity on Betdaq is our number one priority and you will see a number of initiatives in the first half of 2011 that we believe will make a material difference to the liquidity on the site. This has already begun.

We also have a very strong promotion running through January and February of 2.5% commission until March 31st that is bringing new members to the site and our customer base and liquidity is continuing to grow.

As you say, it is a catch 22 but we are determined to do everything we can to make Betdaq the preferred exchange for the online betting community.

Thank you for your input and I hope that we will soon be able to convince you and the Bet Angel forum users to come over to Betdaq.

Jeff

Quite.

Yesterday, I sent an email to Betdaq's marketing director, pointing out that many high volume traders in the forum are fed up of Betfair, and would happily move over to Betdaq if there were sufficient liquidity. I put forward the idea of offering some kind of commission-based incentive to attract liquidity. However, the guy didn't even do me the courtesy of replying!

Jeff

They already are doing that Jeff from March 1st,
see my post on the last page,
im going to give it a go, i would be on about 2% commision so im told

[oddstrader]

thats encouraging to read

[freddy]

Hi Freddy

As regards my previous message, I spoke too soon.

I today received a reply from Shane McLaughlin (Betdaq's Marketing Director):

Dear Jeff,

Thank you for taking the time to write to me and making your point so well.

I can assure you that improving the liquidity on Betdaq is our number one priority and you will see a number of initiatives in the first half of 2011 that we believe will make a material difference to the liquidity on the site. This has already begun.

We also have a very strong promotion running through January and February of 2.5% commission until March 31st that is bringing new members to the site and our customer base and liquidity is continuing to grow.

As you say, it is a catch 22 but we are determined to do everything we can to make Betdaq the preferred exchange for the online betting community.

Thank you for your input and I hope that we will soon be able to convince you and the Bet Angel forum users to come over to Betdaq.

Jeff

Quite.

Yesterday, I sent an email to Betdaq's marketing director, pointing out that many high volume traders in the forum are fed up of Betfair, and would happily move over to Betdaq if there were sufficient liquidity. I put forward the idea of offering some kind of commission-based incentive to attract liquidity. However, the guy didn't even do me the courtesy of replying!

Jeff

They already are doing that Jeff from March 1st,
see my post on the last page,
im going to give it a go, i would be on about 2% commision so im told

Makes you wonder what planet some of betdaq's staff are on ,

as you mentioned traders in your message you would have thought they would have told you about the new API commsion structure that comes in to force March 1st, not just about the short term promotions they are always offering that have historically not improved a thing over there.

On the API commision structure,
i think it's a good idea, it encourages people to make the markets / provide liquidity.
but if knowone is told about it then it's not going to work

[pt9091]

Is anyone else having any issues with betfair/betangel?

I cant seem to get logged in to betangel. either on connection mode 0 or 13?

Phoned the betfair helpdesk and they said my account etc was fine?

Screen dump:

[oddstrader]

nope , all good this end

[andyfuller]

I used to get that from time to time - just kept trying and eventually it worked, happened several times but never figured out what the issue was. Try resetting your router and restarting your computer as well.

It was always on my 3G back up connection where tis happened which was a slow connection - perhaps that is why? But it never happened on my main PC which was on the normal internet.

[pt9091]

Cheers Andy, still happening, have re booted my pc, though not the router yet, strange though as im getting the exact same error on my laptop/dongle backup

Just off the phone to betfair and they still say no problems with anyone else, seems to be unique to me.

Saying that this problem occurred right after I logged out of betangel and back in to change my connection mode from 0 to 13, will try another re boot and router reset with all my equipment.

Effing typical as well, was having my best day so far!

[sportinwest]

Yes I have the exact same problem. I can't log on the betangel. Anyone have a solution ??

[Backpalm]

nope , all good this end

The same happens to me.

[pt9091]

Still same, how strange and annoying, if anyone from support is reading please help/though will email separately anyway to keep this out of the BF down topic as its clearly just me thats affected. can place bets through the bf site no bother.

[to75ne]

i have had a similar error message. it turned out to be my pc clock was quite sometime behind.

trying synching with an atomic clock- make sure your pc is running correct time.