Betfair Account Restrictions & closed accounts - Getting them removed and accounts reopened

News, chat and debate about the Betfair betting exchange.
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Derek27
Posts: 25157
Joined: Wed Aug 30, 2017 11:44 am

Naffman wrote:
Wed Jul 07, 2021 3:30 pm
Just had a look on 'player protection' and it does now say - Current Budget: £100 per month and "This is a budget applied by us for all our customers" and "to change it you'll need to provide some information"

So my guess is everyone is now on it and until you can prove you have a 'proper' job with payslips etc then it will stay at that level
:P
Annotation 2021-07-07 154208.png
I've got a feeling your £5K Royal Ascot deposit had something to do with it. Maybe we all have no deposit limit until you make a deposit, when it kicks in.
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Euler
Posts: 26212
Joined: Wed Nov 10, 2010 1:39 pm

It seems to be that way, a deposit seems to trigger a review. Nothing on my tab. Would be interested to know if that really is the case.
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Derek27
Posts: 25157
Joined: Wed Aug 30, 2017 11:44 am

Better to not make a deposit and not know that you're limited. :)
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jimibt
Posts: 4193
Joined: Mon Nov 30, 2015 6:42 pm

Derek27 wrote:
Wed Jul 07, 2021 3:42 pm
Naffman wrote:
Wed Jul 07, 2021 3:30 pm
Just had a look on 'player protection' and it does now say - Current Budget: £100 per month and "This is a budget applied by us for all our customers" and "to change it you'll need to provide some information"

So my guess is everyone is now on it and until you can prove you have a 'proper' job with payslips etc then it will stay at that level
:P
Annotation 2021-07-07 154208.png

I've got a feeling your £5K Royal Ascot deposit had something to do with it. Maybe we all have no deposit limit until you make a deposit, when it kicks in.
i just tried this by depositing £500 to see what happened. Nothing has changed. I make withdrawals and those haven't affected anything either. Still got the blank box :D
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Naffman
Posts: 5901
Joined: Sun Aug 11, 2013 5:46 am

jimibt wrote:
Wed Jul 07, 2021 4:51 pm
Derek27 wrote:
Wed Jul 07, 2021 3:42 pm
Naffman wrote:
Wed Jul 07, 2021 3:30 pm
Just had a look on 'player protection' and it does now say - Current Budget: £100 per month and "This is a budget applied by us for all our customers" and "to change it you'll need to provide some information"

So my guess is everyone is now on it and until you can prove you have a 'proper' job with payslips etc then it will stay at that level
:P
Annotation 2021-07-07 154208.png

I've got a feeling your £5K Royal Ascot deposit had something to do with it. Maybe we all have no deposit limit until you make a deposit, when it kicks in.
i just tried this by depositing £500 to see what happened. Nothing has changed. I make withdrawals and those haven't affected anything either. Still got the blank box :D
I was contacted the day after so it will be interesting :)
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jamesedwards
Posts: 3933
Joined: Wed Nov 21, 2018 6:16 pm

jimibt wrote:
Wed Jul 07, 2021 4:51 pm
Derek27 wrote:
Wed Jul 07, 2021 3:42 pm
Naffman wrote:
Wed Jul 07, 2021 3:30 pm
Just had a look on 'player protection' and it does now say - Current Budget: £100 per month and "This is a budget applied by us for all our customers" and "to change it you'll need to provide some information"

So my guess is everyone is now on it and until you can prove you have a 'proper' job with payslips etc then it will stay at that level
:P
Annotation 2021-07-07 154208.png

I've got a feeling your £5K Royal Ascot deposit had something to do with it. Maybe we all have no deposit limit until you make a deposit, when it kicks in.
i just tried this by depositing £500 to see what happened. Nothing has changed. I make withdrawals and those haven't affected anything either. Still got the blank box :D
Bold!
User avatar
jimibt
Posts: 4193
Joined: Mon Nov 30, 2015 6:42 pm

jamesedwards wrote:
Wed Jul 07, 2021 5:49 pm
jimibt wrote:
Wed Jul 07, 2021 4:51 pm
Derek27 wrote:
Wed Jul 07, 2021 3:42 pm


:P
Annotation 2021-07-07 154208.png

I've got a feeling your £5K Royal Ascot deposit had something to do with it. Maybe we all have no deposit limit until you make a deposit, when it kicks in.
i just tried this by depositing £500 to see what happened. Nothing has changed. I make withdrawals and those haven't affected anything either. Still got the blank box :D
Bold!
well, the way i looked at it -better to know now than when i ever had to top up for whatever reason.
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jimibt
Posts: 4193
Joined: Mon Nov 30, 2015 6:42 pm

Naffman wrote:
Wed Jul 07, 2021 5:14 pm
jimibt wrote:
Wed Jul 07, 2021 4:51 pm
Derek27 wrote:
Wed Jul 07, 2021 3:42 pm


:P
Annotation 2021-07-07 154208.png

I've got a feeling your £5K Royal Ascot deposit had something to do with it. Maybe we all have no deposit limit until you make a deposit, when it kicks in.
i just tried this by depositing £500 to see what happened. Nothing has changed. I make withdrawals and those haven't affected anything either. Still got the blank box :D
I was contacted the day after so it will be interesting :)
will keep you posted.
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ShaunWhite
Posts: 10356
Joined: Sat Sep 03, 2016 3:42 am

They've changed some of the checks to be on net deposits rather than gross deposits so that might help the long term profitable customers a little. Think it was about 2 weeks ago.
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Euler
Posts: 26212
Joined: Wed Nov 10, 2010 1:39 pm

ShaunWhite wrote:
Wed Jul 07, 2021 6:21 pm
They've changed some of the checks to be on net deposits rather than gross deposits so that might help the long term profitable customers a little. Think it was about 2 weeks ago.
Glad they told somebody!
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Euler
Posts: 26212
Joined: Wed Nov 10, 2010 1:39 pm

jamesedwards wrote:
Wed Jul 07, 2021 5:49 pm
jimibt wrote:
Wed Jul 07, 2021 4:51 pm
Derek27 wrote:
Wed Jul 07, 2021 3:42 pm


:P
Annotation 2021-07-07 154208.png

I've got a feeling your £5K Royal Ascot deposit had something to do with it. Maybe we all have no deposit limit until you make a deposit, when it kicks in.
i just tried this by depositing £500 to see what happened. Nothing has changed. I make withdrawals and those haven't affected anything either. Still got the blank box :D
Bold!
And wins Bet Angel forum award for taking one for the lads!
weemac
Posts: 1424
Joined: Mon Sep 16, 2013 8:16 pm

I also deposited £500 to see what would happen (nothing yet) and now that I've seen the replies I might have a sleepless night tonight. :shock:

How has it come to this?
User avatar
Derek27
Posts: 25157
Joined: Wed Aug 30, 2017 11:44 am

ShaunWhite wrote:
Wed Jul 07, 2021 6:21 pm
They've changed some of the checks to be on net deposits rather than gross deposits so that might help the long term profitable customers a little. Think it was about 2 weeks ago.
That's reassuring.
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ShaunWhite
Posts: 10356
Joined: Sat Sep 03, 2016 3:42 am

Euler wrote:
Wed Jul 07, 2021 6:47 pm
ShaunWhite wrote:
Wed Jul 07, 2021 6:21 pm
They've changed some of the checks to be on net deposits rather than gross deposits so that might help the long term profitable customers a little. Think it was about 2 weeks ago.
Glad they told somebody!
June newsletter. Relates to those who've elected to have budget controls but it's a start to recognising the issues.
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Naffman
Posts: 5901
Joined: Sun Aug 11, 2013 5:46 am

ShaunWhite wrote:
Wed Jul 07, 2021 10:01 pm
Euler wrote:
Wed Jul 07, 2021 6:47 pm
ShaunWhite wrote:
Wed Jul 07, 2021 6:21 pm
They've changed some of the checks to be on net deposits rather than gross deposits so that might help the long term profitable customers a little. Think it was about 2 weeks ago.
Glad they told somebody!
June newsletter. Relates to those who've elected to have budget controls but it's a start to recognising the issues.
Yes seen if you withdraw then your budget goes up, so if I withdraw £500 then I can deposit that back in a few days later no problem
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