Betfair Account Restrictions & closed accounts - Getting them removed and accounts reopened

News, chat and debate about the Betfair betting exchange.
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jamesedwards
Posts: 3941
Joined: Wed Nov 21, 2018 6:16 pm

Trader Pat wrote:
Fri Jul 30, 2021 10:26 pm
Euler wrote:
Fri Jul 30, 2021 8:34 pm
Re-opened pretty quickly.
I hope you pulled the old "Do you know who I am?" routine! :D
Peter:
  • "Hello, is that Live Chat? I own Bet Angel which is the leading UK API for the Exchange, and I have a problem with my Betfair account"
Live chat:
  • "Please can you explain exactly what you mean by an 'Exchange'?"
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Grinderman
Posts: 94
Joined: Sun Mar 08, 2015 2:44 pm

Well, the b*stards finally got me. Anyone offer any advice?

I had my full £20k bank in for Glorious Goodwood. Traded it. Made £2k. Happy days. I knew I wouldn't be active for another week, so I withdrew all bar £4k of it.
This alerted their Responsible Gambling muppets again. They restricted my account until I contacted them. Went through all of their 'are you sure you are in control?' stuff and was very polite.

They said they were happy to allow me a deposit budget of £1,000 per month!! This means I'll be trying to trade the Ebor meeting with about £7k. It's going to take me about a year to get my full bank back in!

They say that they won't increase it until I send them proof of income. Most of my income is from Betfair topped up by property rentals. Going to be difficult if not impossible.
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MobiusGrey
Posts: 294
Joined: Fri Nov 23, 2018 8:10 pm

Grinderman wrote:
Mon Aug 09, 2021 3:29 pm
Well, the b*stards finally got me. Anyone offer any advice?

I had my full £20k bank in for Glorious Goodwood. Traded it. Made £2k. Happy days. I knew I wouldn't be active for another week, so I withdrew all bar £4k of it.
This alerted their Responsible Gambling muppets again. They restricted my account until I contacted them. Went through all of their 'are you sure you are in control?' stuff and was very polite.

They said they were happy to allow me a deposit budget of £1,000 per month!! This means I'll be trying to trade the Ebor meeting with about £7k. It's going to take me about a year to get my full bank back in!

They say that they won't increase it until I send them proof of income. Most of my income is from Betfair topped up by property rentals. Going to be difficult if not impossible.
Just generally how do you 'trade'. Are you pre-race trading or taking value bets? For what it's worth I dutch/value bet with Betdaq and barring a couple of emails along the lines of "are you comfortable betting in the sizes you are" there hasn't been anything like Betfair have been applying. I can't say you could trade pre-race on Betdaq like you can with Betfair as the liquidity simply isn't there however for value betting there's not much between the two. I've taken a position in the 15:35 now and there's close to £150k matched.
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Grinderman
Posts: 94
Joined: Sun Mar 08, 2015 2:44 pm

My books are closed at least an hour before the off. I've tried Betdaq a few times in the past when Betfair have restricted me previously. There's just not enough liquidity for how I trade.

Betfair have effectively take out about £15k liquidity just with hassling me. It won't take a lot more before their liquidity is struggling.
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MobiusGrey
Posts: 294
Joined: Fri Nov 23, 2018 8:10 pm

Ah ok. Yep you won't be able to get that kind of money into Betdaq that far out easily I don't think. My account size varies but does go up to £5k on occasion, I tend to take positions anywhere from 60mins out to about 10mins, even at those levels sometimes I have to wait a while to get a full match.

Sorry I can't help you with your Betfair issue, genuinely sounds incredibly frustrating. I appreciate they need to weed out the problem gamblers but innocent traders who make a good living are being caught in the net which doesn't make sense.
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Grinderman
Posts: 94
Joined: Sun Mar 08, 2015 2:44 pm

If anyone has an email address to 'appeal' to or another way to get money in.
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Derek27
Posts: 25157
Joined: Wed Aug 30, 2017 11:44 am

Transferring money from one account to another through bets is against the rules and potential money laundering but with their deposit limits it increasingly looks like the only way of getting money into your account fast!
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Euler
Posts: 26228
Joined: Wed Nov 10, 2010 1:39 pm

On their interim results today, I noticed that they were touting the 'safer gambling' measures as a win. But it's a been a complete fook up from where I'm watching.


2021-08-10 at 11.15.29.png
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Kai
Posts: 7051
Joined: Tue Jan 20, 2015 12:21 pm

Euler wrote:
Tue Aug 10, 2021 12:28 pm
On their interim results today, I noticed that they were touting the 'safer gambling' measures as a win. But it's a been a complete fook up from where I'm watching.



2021-08-10 at 11.15.29.png
Hopefully just an initial overreaction on their part and things slowly revert to a more reasonable mean, who knows how many known traders out there got limited or suspended prior to this.

It's a delicate egosystem out there :)
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jimibt
Posts: 4193
Joined: Mon Nov 30, 2015 6:42 pm

Euler wrote:
Tue Aug 10, 2021 12:28 pm
On their interim results today, I noticed that they were touting the 'safer gambling' measures as a win. But it's a been a complete fook up from where I'm watching.



2021-08-10 at 11.15.29.png
lifted from a bbc report on the PP profits (https://www.bbc.co.uk/news/business-58156250):

Problem gambling
Last year a House of Lords report found that there were a third of a million problem gamblers in the UK, with young people being most at risk.

The amount of harm was wider, though. For each problem gambler, six were harmed by their activities. So two million people were harmed by "the breakup of families, crime, loss of employment, loss of homes and, ultimately, loss of life", the report said.

It found that 60% of gambling companies' profits come from the 5% of customers who are already problem gamblers, or who are at risk of becoming so.


and one for the *late night crew* to absorb:
... There was also a strong link between binge drinking and regular gambling, researchers said. :shock:
Trader Pat
Posts: 4327
Joined: Tue Oct 25, 2016 12:50 pm

Euler wrote:
Tue Aug 10, 2021 12:28 pm
On their interim results today, I noticed that they were touting the 'safer gambling' measures as a win. But it's a been a complete fook up from where I'm watching.



2021-08-10 at 11.15.29.png

"Next phase of rollout in H2" sounds ominous
User avatar
jimibt
Posts: 4193
Joined: Mon Nov 30, 2015 6:42 pm

Trader Pat wrote:
Tue Aug 10, 2021 3:08 pm
Euler wrote:
Tue Aug 10, 2021 12:28 pm
On their interim results today, I noticed that they were touting the 'safer gambling' measures as a win. But it's a been a complete fook up from where I'm watching.



2021-08-10 at 11.15.29.png

"Next phase of rollout in H2" sounds ominous
hit squad deployment!! :D
Trader Pat
Posts: 4327
Joined: Tue Oct 25, 2016 12:50 pm

jimibt wrote:
Tue Aug 10, 2021 3:13 pm
hit squad deployment!! :D
:lol:
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napshnap
Posts: 1225
Joined: Thu Jan 12, 2017 6:21 am

jimibt wrote:
Tue Aug 10, 2021 2:37 pm
Euler wrote:
Tue Aug 10, 2021 12:28 pm
On their interim results today, I noticed that they were touting the 'safer gambling' measures as a win. But it's a been a complete fook up from where I'm watching.



2021-08-10 at 11.15.29.png
lifted from a bbc report on the PP profits (https://www.bbc.co.uk/news/business-58156250):

Problem gambling
Last year a House of Lords report found that there were a third of a million problem gamblers in the UK, with young people being most at risk.

The amount of harm was wider, though. For each problem gambler, six were harmed by their activities. So two million people were harmed by "the breakup of families, crime, loss of employment, loss of homes and, ultimately, loss of life", the report said.

It found that 60% of gambling companies' profits come from the 5% of customers who are already problem gamblers, or who are at risk of becoming so.


and one for the *late night crew* to absorb:
... There was also a strong link between binge drinking and regular gambling, researchers said. :shock:
That is hilarious cause taking specifically about bf, they actually force their 5% of PC and PC2 paying customers to gamble more than trade cause of the nature of those gdamn Premium Charges!

Bf cant you see you force people to lose their homes and break up their families with your Premium Charges, cmon get rid of it! :) 8-)
Last edited by napshnap on Tue Aug 10, 2021 5:08 pm, edited 1 time in total.
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jimibt
Posts: 4193
Joined: Mon Nov 30, 2015 6:42 pm

napshnap wrote:
Tue Aug 10, 2021 5:00 pm
jimibt wrote:
Tue Aug 10, 2021 2:37 pm
Euler wrote:
Tue Aug 10, 2021 12:28 pm
On their interim results today, I noticed that they were touting the 'safer gambling' measures as a win. But it's a been a complete fook up from where I'm watching.



2021-08-10 at 11.15.29.png
lifted from a bbc report on the PP profits (https://www.bbc.co.uk/news/business-58156250):

Problem gambling
Last year a House of Lords report found that there were a third of a million problem gamblers in the UK, with young people being most at risk.

The amount of harm was wider, though. For each problem gambler, six were harmed by their activities. So two million people were harmed by "the breakup of families, crime, loss of employment, loss of homes and, ultimately, loss of life", the report said.

It found that 60% of gambling companies' profits come from the 5% of customers who are already problem gamblers, or who are at risk of becoming so.


and one for the *late night crew* to absorb:
... There was also a strong link between binge drinking and regular gambling, researchers said. :shock:
That is hilarious cause taking specifically about bf, they actually force their 5% of PC and PC2 paying customers to gamble more than trade cause of the nature of those gdamn Premium Charges!
yeah, hence my highlighting that particular phrase. do these think tanks never ask searching questions?? of course > 50% of profits come from just 5% of customers. that said, i'd bet that PP don't fully appreciate the irony of their clampdowns when dealing with a split between Exchange clients and Sportsbook punters... (the differentiation intentionally implied :ugeek: )
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