Laptop double Stakes

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Alpha322
Posts: 960
Joined: Fri Oct 30, 2009 4:45 pm

Has any one else experienced this ??

When entering markets say order £200 on Back or lay the software is putting in double the stake intermittently. Is this a bug only happens on my laptop on version 1.61

Any Suggestions. Its not a Beta version also
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jamesedwards
Posts: 4903
Joined: Wed Nov 21, 2018 6:16 pm

Alpha322 wrote:
Tue Aug 13, 2024 2:34 pm
Has any one else experienced this ??

When entering markets say order £200 on Back or lay the software is putting in double the stake intermittently. Is this a bug only happens on my laptop on version 1.61

Any Suggestions. Its not a Beta version also
Do you mean manual clicks via the one-click or ladder screen? If it's just one laptop it could be a problem with the trackpad. When they start going they often register more than once every time you click.
Lynskey888
Posts: 297
Joined: Tue Dec 12, 2023 7:51 pm

Are you on a Mac? I posted yesterday about exactly the same problem:

viewtopic.php?t=571&start=30
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Euler
Posts: 26688
Joined: Wed Nov 10, 2010 1:39 pm

What does the log say?
Lynskey888
Posts: 297
Joined: Tue Dec 12, 2023 7:51 pm

The log says two bets were placed - it's my tracker pad that's the problem, not Bet Angel.
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ANGELS15
Posts: 903
Joined: Wed Mar 22, 2017 9:57 am

Lynskey888 wrote:
Tue Aug 13, 2024 4:38 pm
The log says two bets were placed - it's my tracker pad that's the problem, not Bet Angel.
I hope this isn't a naive suggestion but what you could do until you get the trackpad investigated/sorted is to use a USB mouse. They're about £10 so hopefully worth trying. You can then compare results and see if it's really the trackpad that's at fault?
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Kai
Posts: 7301
Joined: Tue Jan 20, 2015 12:21 pm

Lynskey888 wrote:
Tue Aug 13, 2024 4:11 pm
Are you on a Mac? I posted yesterday about exactly the same problem:

viewtopic.php?t=571&start=30
Two reports of martingale laptops on the same day sounds odd, but a common issue with trackpads and mice, no?

For my mice it's usually the scroll wheel that starts double-clicking eventually, since I use it to open and close browser tabs.

Would never use a trackpad over a mouse though, if I wanted precise direct control over the mouse cursor.
Alpha322
Posts: 960
Joined: Fri Oct 30, 2009 4:45 pm

Hi
Guys am running a Windows machine and this is happening with a Mouse there must be a glitch on software with Laptops Windows or Mac
this doesnt happen on big main 4 screen desktop machine


Alpha
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Dallas
Posts: 23690
Joined: Sun Aug 09, 2015 10:57 pm

Alpha322 wrote:
Wed Aug 14, 2024 12:34 pm
Hi
Guys am running a Windows machine and this is happening with a Mouse there must be a glitch on software with Laptops Windows or Mac
this doesnt happen on big main 4 screen desktop machine


Alpha
Software doesn't know if its running on a laptop or regular PC, as long as its compatible with the OS on a device it will run on it.

I've ran BA on several laptops and regular PCs over the years and used different versions of Windows without a single incident, also any 'glitches' with any piece of software would evident and effect everyone using it, not confined to a single device from one user
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jamesedwards
Posts: 4903
Joined: Wed Nov 21, 2018 6:16 pm

Alpha322 wrote:
Wed Aug 14, 2024 12:34 pm
Hi
Guys am running a Windows machine and this is happening with a Mouse there must be a glitch on software with Laptops Windows or Mac
this doesnt happen on big main 4 screen desktop machine


Alpha
1.01 mouse error.

If so then it will only get worse. Try a new mouse.
Alpha322
Posts: 960
Joined: Fri Oct 30, 2009 4:45 pm

Euler wrote:
Tue Aug 13, 2024 4:18 pm
What does the log say?
I would send here when it happens again


Thanks
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Euler
Posts: 26688
Joined: Wed Nov 10, 2010 1:39 pm

I run Bet Angel on Windows and Mac devices and mice and trackpads without a problem.

One thing you may want to try is a keystroke instead of a click. I've found that a much more effective way of placing an order.
Lynskey888
Posts: 297
Joined: Tue Dec 12, 2023 7:51 pm

ANGELS15 wrote:
Wed Aug 14, 2024 9:17 am

I hope this isn't a naive suggestion but what you could do until you get the trackpad investigated/sorted is to use a USB mouse.
No, not at all, that’s a good idea, ta.

Kai, I was desperate for mouse control when I started using the ladder, but I’ve grown used to the track pad over time. Maybe this is my opportunity to switch. In an ideal world, my Mac wouldn’t be impersonating a PC while I trade.

Alpha322, I always thought the unwanted double click was a problem with my hardware rather than the software. I was hoping someone could solve the issue with some clever Windows or Mac settings adjustments. I hope you find a way to eliminate the unwanted clicks.

Thanks for your replies, folks.
Lynskey888
Posts: 297
Joined: Tue Dec 12, 2023 7:51 pm

Alpha, my problems were intermittent - a minor annoyance - however, yesterday afternoon my track pad went into complete meltdown. It became unusable on BA with money at stake.

I took ANGELS15's advice and bought a wireless mouse. Perhaps you could do the same. It's money well spent!
weemac
Posts: 1475
Joined: Mon Sep 16, 2013 8:16 pm

I had a faulty wireless mouse that once clicked itself on a horse's lay price in running. The horse won. The mouse went out the window.
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