Blacklisted. It's been hours now.

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Khanivore
Posts: 15
Joined: Thu Feb 23, 2017 5:29 pm

Fired up my old Betdaq account a week ago and I must admit I've been having great fun on Bet Angel.. that's until today.

Today I went and did the silly thing. I was curious so I installed another tool called 'Betdaq Assistent'. Loaded up a market and I didn't like the look and feel of it so I promptly uninstalled it.

Loaded back up Bet Angel and I see following error repeatedly:

Code: Select all

An error occurred while getting full market volume information for all runners: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed 
Blacklist info: LISTSELECTIONTRADES - Wait 59 seconds
I paused refresh so it stops refreshing the market.

Spoke to Betdaq Support and they said the account is in good standing, they don't see any issues. They suggested I ask Bet Angel team but I explained it's a server issue at Betdaq. They couldn't help unfortunately.

It's been many hours and when I login I keep getting this error 406.

UPDATE: It's now 8+ hours and my Bet Angel is still getting blocked - same above error.

What can I do lads?
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jamesedwards
Posts: 4001
Joined: Wed Nov 21, 2018 6:16 pm

I get this all the time. It doesnt seem to make any difference to trading. Seems to settle down once I've been logged in for a while.

24/05/2024 13:51:31: An error occurred while getting changed bets: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
24/05/2024 13:51:31: Blacklist info:
LISTORDERSCHANGEDSINCE - Wait 59 seconds
24/05/2024 13:51:31: An error occurred while getting full market volume information for all runners: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
24/05/2024 13:51:32: An error occurred while getting changed bets: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
24/05/2024 13:51:32: An error occurred while getting full market volume information for all runners: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
24/05/2024 13:51:33: An error occurred while getting changed bets: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
24/05/2024 13:51:33: An error occurred while getting full market volume information for all runners: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
24/05/2024 13:51:34: An error occurred while getting changed bets: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
24/05/2024 13:51:35: An error occurred while getting full market volume information for all runners: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
24/05/2024 13:51:35: An error occurred while getting changed bets: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
24/05/2024 13:51:36: An error occurred while getting full market volume information for all runners: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
24/05/2024 13:51:37: An error occurred while getting changed bets: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
24/05/2024 13:51:37: An error occurred while getting full market volume information for all runners: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
24/05/2024 13:51:38: An error occurred while getting changed bets: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
24/05/2024 13:51:38: An error occurred while getting full market volume information for all runners: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
24/05/2024 13:51:39: An error occurred while getting changed bets: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
24/05/2024 13:51:39: An error occurred while getting full market volume information for all runners: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
24/05/2024 13:51:40: An error occurred while getting full market volume information for all runners: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
24/05/2024 13:51:40: An error occurred while getting changed bets: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
24/05/2024 13:51:41: An error occurred while getting full market volume information for all runners: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
24/05/2024 13:51:41: An error occurred while getting changed bets: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
24/05/2024 13:51:42: An error occurred while getting full market volume information for all runners: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
24/05/2024 13:51:43: An error occurred while getting changed bets: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
24/05/2024 13:51:44: An error occurred while getting full market volume information for all runners: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
24/05/2024 13:51:44: An error occurred while getting changed bets: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
24/05/2024 13:51:45: An error occurred while getting full market volume information for all runners: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
24/05/2024 13:51:45: An error occurred while getting changed bets: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
24/05/2024 13:51:46: An error occurred while getting full market volume information for all runners: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
24/05/2024 13:51:46: An error occurred while getting changed bets: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
24/05/2024 13:51:47: An error occurred while getting full market volume information for all runners: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
24/05/2024 13:51:47: An error occurred while getting changed bets: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
24/05/2024 13:51:48: An error occurred while getting full market volume information for all runners: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
Khanivore
Posts: 15
Joined: Thu Feb 23, 2017 5:29 pm

jamesedwards wrote:
Sun May 26, 2024 10:16 pm
I get this all the time. It doesnt seem to make any difference to trading. Seems to settle down once I've been logged in for a while.
Interesting. I just noticed that the bet I was putting in when I first saw the error went through and was accepted.

I hope it goes away tho, it's rather annoying as it makes the log window fill up fast.

Oh and what settings would you recommend I use if you don't mind me ask?

My default settings: https://imgur.com/lz5SYPI

Cheers!
User avatar
jamesedwards
Posts: 4001
Joined: Wed Nov 21, 2018 6:16 pm

Khanivore wrote:
Sun May 26, 2024 10:32 pm
jamesedwards wrote:
Sun May 26, 2024 10:16 pm
I get this all the time. It doesnt seem to make any difference to trading. Seems to settle down once I've been logged in for a while.
Interesting. I just noticed that the bet I was putting in when I first saw the error went through and was accepted.

I hope it goes away tho, it's rather annoying as it makes the log window fill up fast.

Oh and what settings would you recommend I use if you don't mind me ask?

My default settings: https://imgur.com/lz5SYPI

Cheers!
I can't advise as I'm quite new to trading with Betdaq myself. But those errors don't seem to stop my trades going through. My trades are often going through at the wrong price though... viewtopic.php?t=29206 I wonder if it's connected?
Khanivore
Posts: 15
Joined: Thu Feb 23, 2017 5:29 pm

jamesedwards wrote:
Sun May 26, 2024 11:09 pm
I can't advise as I'm quite new to trading with Betdaq myself. But those errors don't seem to stop my trades going through. My trades are often going through at the wrong price though... viewtopic.php?t=29206 I wonder if it's connected?
I'll have to see that at my end. I wonder why it's happening. Very odd.
Khanivore
Posts: 15
Joined: Thu Feb 23, 2017 5:29 pm

jamesedwards wrote:
Sun May 26, 2024 10:16 pm
I get this all the time. It doesnt seem to make any difference to trading. Seems to settle down once I've been logged in for a while.
Yep. Bets seem to go through fine. The log window continues to be hammered with error 406.

Man thank you for letting me know tho, I can at least still continue to play. Much appreciate it.
foxwood
Posts: 429
Joined: Mon Jul 23, 2012 2:54 pm

Daq have limits on API usage - found this in my archive - the BA help link mentioned in the thread below is out of date but I assume the text below was scraped from there ...

https://www.betangel.com/forum/viewtopi ... its#p86535

From January 2015, Betdaq have increased the number of calls you are allowed to make into their API and for most users this will allow a single instance of Bet Angel for Betdaq to run at full speed without limitation.

However, if you exceed the limits you will be temporarily excluded from the API for 60 seconds and during that time will see a 406 blacklisting error message in the Bet Angel log.

The default refresh settings of Bet Angel are as follows:

Bet Angel (500ms)
Matched & Unmatched bets (350ms)
Full market depth (1 second)
Traded volume (2 seconds)
Guardian (1 sec)

For a single instance of Bet Angel, the following settings have been tested and don't blacklist even when placing 200 bets per minute:

Bet Angel (200ms)
Matched & Unmatched bets (200ms)
Full market depth (200 ms)
Traded volume (1 second)
Guardian (200ms)

If you intend to run two instances of Bet Angel for Betdaq at the same time we'd recommend the following settings:

Bet Angel (400ms)
Matched & Unmatched bets (400ms)
Full market depth (400 ms)
Traded volume (2 seconds)
Guardian (400ms)
Khanivore
Posts: 15
Joined: Thu Feb 23, 2017 5:29 pm

Good news. An extreme measure to take but the error 406 disappeared after I did a full reset of Windows 11.

Back to a nice, clean setup!
foxwood wrote:
Mon May 27, 2024 2:13 pm
For a single instance of Bet Angel, the following settings have been tested and don't blacklist even when placing 200 bets per minute:

Bet Angel (200ms)
Matched & Unmatched bets (200ms)
Full market depth (200 ms)
Traded volume (1 second)
Guardian (200ms)
That's very useful to know, cheers for that man.
MAGTRADEUK
Posts: 158
Joined: Sun May 10, 2020 12:55 pm

Khanivore wrote:
Mon May 27, 2024 11:10 pm
Good news. An extreme measure to take but the error 406 disappeared after I did a full reset of Windows 11.

Back to a nice, clean setup!
foxwood wrote:
Mon May 27, 2024 2:13 pm
For a single instance of Bet Angel, the following settings have been tested and don't blacklist even when placing 200 bets per minute:

Bet Angel (200ms)
Matched & Unmatched bets (200ms)
Full market depth (200 ms)
Traded volume (1 second)
Guardian (200ms)
That's very useful to know, cheers for that man.

My settings are as follows

Bet Angel (200ms)
Matched & Unmatched bets (200ms)
Full market depth (200 ms)
Traded volume (1 second)
Guardian (200ms)

I still get the same problem, as below:


8/06/2025 17:41:23: An error occurred while getting full market volume information for all runners: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
18/06/2025 17:41:23: Blacklist info:
LISTSELECTIONTRADES - Wait 59 seconds

18/06/2025 17:41:24: An error occurred while getting full market volume information for all runners: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
18/06/2025 17:41:25: An error occurred while getting full market volume information for all runners: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
18/06/2025 17:41:26: An error occurred while getting full market volume information for all runners: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
18/06/2025 17:41:27: An error occurred while getting full market volume information for all runners: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
18/06/2025 17:41:28: An error occurred while getting full market volume information for all runners: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
18/06/2025 17:41:30: An error occurred while getting full market volume information for all runners: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
18/06/2025 17:41:31: An error occurred while getting full market volume information for all runners: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
18/06/2025 17:41:32: An error occurred while getting full market volume information for all runners: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
18/06/2025 17:41:33: An error occurred while getting full market volume information for all runners: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
18/06/2025 17:41:34: An error occurred while getting full market volume information for all runners: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
18/06/2025 17:41:35: An error occurred while getting full market volume information for all runners: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
18/06/2025 17:41:36: An error occurred while getting full market volume information for all runners: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
18/06/2025 17:41:38: An error occurred while getting full market volume information for all runners: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
18/06/2025 17:41:39: An error occurred while getting full market volume information for all runners: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
18/06/2025 17:41:40: An error occurred while getting full market volume information for all runners: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
18/06/2025 17:41:41: An error occurred while getting full market volume information for all runners: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
18/06/2025 17:41:42: An error occurred while getting full market volume information for all runners: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
18/06/2025 17:41:43: An error occurred while getting full market volume information for all runners: <406> BETDAQ cannot process your request as you are currently calling their servers too frequently and have been temporarily black-listed
18/06/2025 17:41:44: Blacklist info:
LISTSELECTIONTRADES - Wait 38 seconds

BETDAQ STATE AS FOLLOWS :

Betdaq Customer Service have alerted us to your mail regarding the blacklisting of your account due to excessive API calls, we have observed in our internal report from yesterday you are being blacklisted for the below calls.

This excessive call volume is again breaching your allocated API call limits, resulting in blacklisting events that temporarily suspend your ability to trade for 60-second intervals each time the threshold is exceeded.
Action Required:
Please urgently review and adjust the call frequency settings in your application — particularly the rate at which you are making the above Calls. Since you are using a third-party trading tool, we strongly recommend reaching out to the tool provider for assistance with configuration.
<MaximumRequests MethodNameSubstringsAndValues=
"PlaceOrdersNoReceipt=300;
PlaceOrdersWithReceipt=300;
ChangeOrderNoReceipt=300;
GetEventSubTreeNoSelections=50;
GetEventSubTreeWithSelections=50;
ListBootstrapOrders=50;
GetPrices=750;
ListOrdersChangedSince=310;
ListSelectionTrades=65"
Combined="1470" Any="300" />
Please take the necessary steps to stay within the allowed limits.
Thank you for your prompt attention to this matter.
The API Team
MAGTRADEUK
Posts: 158
Joined: Sun May 10, 2020 12:55 pm

still happening... changed settings to much slower and still blacklisted.
Last edited by MAGTRADEUK on Thu Jun 19, 2025 5:07 pm, edited 1 time in total.
User avatar
Euler
Posts: 26283
Joined: Wed Nov 10, 2010 1:39 pm

What about your refresh rate?
MAGTRADEUK
Posts: 158
Joined: Sun May 10, 2020 12:55 pm

350 ms
was trying to post here pics of settings but wont up load.

matched and unmatched bets 300ms
full market depth 350ms
traded volume 1 sec
gardian 10 secs ..

and it still blackists
User avatar
Euler
Posts: 26283
Joined: Wed Nov 10, 2010 1:39 pm

Try higher values then slowly lower them

500ms refresh
1s FMD
2s Treded vol
MAGTRADEUK
Posts: 158
Joined: Sun May 10, 2020 12:55 pm

Thanks will do, but won't that put me at a bit of a disadvantage in the pre off market if there are people who are / dont have these settings?
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