Help needed with the one click screen to reset to default

[ragamuffin]

I do not know if i am doing anything wrong? but In the last couple of days the one click screen will not show in play by the favourite of the selection/ horse
the one-click screen used to show the order the runners in play by their position ie they would alter on the on-click screen by their postion . Now I look and i find that i am looking the inplay trader and the oneclick screen.
The inplay trader shows the position of the horse ie first second or whatever yet it does not correspond to the one-click screen.
I have clicked the headers and the micro chart which has been suggested but nothing will bring back the one-click screen to the default position. Is there anything I can do? I am using custom columns and when looking to trade out if all i see it all go red I look at the one click screen and the one click screen looks as if the runners are stuck in a pre off position or like on the watch screen the position of the horses do not move to indicate their postion In practice mode will sometimes work but not in live mode ? Can some one throw any light on this?

[jamesedwards]

I do not know if i am doing anything wrong? but In the last couple of days the one click screen will not show in play by the favourite of the selection/ horse
the one-click screen used to show the order the runners in play by their position ie they would alter on the on-click screen by their postion . Now I look and i find that i am looking the inplay trader and the oneclick screen.
The inplay trader shows the position of the horse ie first second or whatever yet it does not correspond to the one-click screen.
I have clicked the headers and the micro chart which has been suggested but nothing will bring back the one-click screen to the default position. Is there anything I can do? I am using custom columns and when looking to trade out if all i see it all go red I look at the one click screen and the one click screen looks as if the runners are stuck in a pre off position or like on the watch screen the position of the horses do not move to indicate their postion In practice mode will sometimes work but not in live mode ? Can some one throw any light on this?

Selections in the one-click screen can be sorted by clicking on the relevant column header (column headers must be switched on). To sort into Betfair order click on the header of a column with no numbers, eg the silks column.