Anyone else had their entire poker wallet moved into Exchange wallet?
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ShaunWhite
- Posts: 10819
- Joined: Sat Sep 03, 2016 3:42 am
Everything has stayed where it was for me
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jamesedwards
- Posts: 6064
- Joined: Wed Nov 21, 2018 6:16 pm
So yesterday, I was out for the day, and casually logged into Betfair mobile app to discover my entire Poker wallet balance had been moved to my Exchange balance. Therefore putting my whole balance at risk of a rogue bot, misplaced bet, or an account hack. It was certainly nothing I had initiated or authorised, and there was no notification from Betfair.
I didn't know what was going on, whether my account was in the middle of being hacked etc.
I ended up having to come home to try and figure out what had happened, and to move the balance back to safety. I've never been able to transfer balances on my phone because the app crashes if I try.
I've asked Betfair what the hell they are playing at. As of now it's still under investigation.
I didn't know what was going on, whether my account was in the middle of being hacked etc.
I ended up having to come home to try and figure out what had happened, and to move the balance back to safety. I've never been able to transfer balances on my phone because the app crashes if I try.
I've asked Betfair what the hell they are playing at. As of now it's still under investigation.