Clearing Guardian

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LeTiss
Posts: 5504
Joined: Fri May 08, 2009 6:04 pm

I've sent a message to support, but I'm not convinced they respond to messages on Saturdays, so I'm posting this here too

I opened Guardian with a massive hangover this morning, and rather than adding all football match odds into Guardian, I added all markets (thousands of them)

The bloody thing has now crashed, and I can't use BA at all as I'm getting a (not responding) message at the top. I can't even delete the markets, as BA crashes before I can even get to that stage

Any ideas on how to clear Guardian in circumstances like this?
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Dabbla
Posts: 850
Joined: Wed Apr 15, 2009 1:50 pm

can you pause guardian so it does not keep going through the list? then select all and delete.
Just an idea.
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LeTiss
Posts: 5504
Joined: Fri May 08, 2009 6:04 pm

Thanks for the response Dabbla, but that surely isn't possible without opening Guardian first?

The moment I press the G to open Guardian, BA crashes and closes down
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KenDoubleU
Posts: 4
Joined: Thu Jul 14, 2011 8:26 pm

So sorry to hear your situation. Have you tried to do full restart on your computer? Leave for a few seconds before rebooting, may reset something in RAM. Worth a try.

regards
Ken
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to75ne
Posts: 2441
Joined: Wed Apr 22, 2009 5:37 pm

you could try to download a new copy. your previous settings are are saved ie screen layouts etc, but i would not think day to day markets in guardian would be saved and hopefully a new download will over write what is existing in the guardian file/thing. maybe worth a worth trying.
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Euler
Posts: 26653
Joined: Wed Nov 10, 2010 1:39 pm

There will be a directory containing the markets listed I imagine. I'm out of the office at the moment but can check when I get near a pc. Delete that list.
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BAP-Admin
Forum Admin
Forum Admin
Posts: 150
Joined: Tue Mar 17, 2009 1:11 pm

I just checked with support and they said a solution was sent to you within 1 hour and 10 mins of you contacting them. Not bad for a Saturday on a bank holiday weekend!

Have you not received this?
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LeTiss
Posts: 5504
Joined: Fri May 08, 2009 6:04 pm

Thanks for all the responses guys

Yes, I received Tony's email, but I was impatient and received it after I had already embarked on my own course of action

I ended up doing a system restore instead, which has solved the problem. Tony kindly suggested a much better, easier option


Thanks again (bloody alcohol!!) :D
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