Bet Angel lagging as day goes on.

User to User support only. For technical support visit www.betangel.com/support/
Post Reply
User avatar
L.o.S
Posts: 166
Joined: Sun Apr 28, 2013 4:05 pm

Hi all,

I'm having an issue with Bet Angel; my settings are tweaked so I can work with a 200ms refresh without any data buffering, but after about an hour or two of trading BA starts to lag and the refresh is no longer where I need it. There's also a time delay between clicking and my bets going into the market too and it's costing my edge often now, as the price can move 2/3 ticks in the time frame of the lag.

Closing and re-opening BA fixes the problem, but is there a longer term solution than closing the program several times a day?
dmbusa
Posts: 274
Joined: Wed Jan 09, 2013 8:33 am

Hi L.o.S

I have been getting the same issue, don't know if you are using the internet at same time as BetAngel like i do but I found that switching from firefox to chrome helped a bit.
User avatar
L.o.S
Posts: 166
Joined: Sun Apr 28, 2013 4:05 pm

I do have oddschecker up but I'm using chrome too so it's probably not to do with that, closing the browser doesn't affect BA speed I've noticed as well. Cheers anyway!
User avatar
to75ne
Posts: 2439
Joined: Wed Apr 22, 2009 5:37 pm

open your task manager, and see what is using up the most memory - possible you have something running that you don't realise is running. also if you have a lot of add-ons in your browser, they can make your pc run slower, if you have get rid of them.

automatic updates can slow ba down, so switch any off and best trade without any switched on.

make sure you have not got a virus that is causing the problem.
User avatar
L.o.S
Posts: 166
Joined: Sun Apr 28, 2013 4:05 pm

I don't have add ons or any virus but I will test tomorrow in task manager and see if I can find the problem, and get rid of anything updating. Windows 8 seems to come with all manner of useless processes!

Ta!
bun22
Posts: 7
Joined: Sun Feb 27, 2011 12:52 pm

Same here, it has been happening since I installed new version 1.33 but I thought there was an issue with my Internet. It also happens when volume increases significantly.
LinusP
Posts: 1918
Joined: Mon Jul 02, 2012 10:45 pm

Yeh I have the same thing, normally at low odds (under1.5) things go very sticky when money starts coming.
convoysur-2
Posts: 1110
Joined: Thu Jan 12, 2012 10:00 am

hi all ..i get the same problem every couple of days .but its easy to fix.
i use a programe called avg pc tune up.in the advanced settings select eraise history,you will be supprised how much history tracks are from the betfair markets.and every couple of days run defragment hard drive select .optomise its slower but when i do this my machine flys for another couple of days ,
computers need mentainance just like every thing else,
hope this helps..
marc....
User avatar
L.o.S
Posts: 166
Joined: Sun Apr 28, 2013 4:05 pm

bun22 wrote:Same here, it has been happening since I installed new version 1.33 but I thought there was an issue with my Internet. It also happens when volume increases significantly.
Spot on for me too, but my internet remains steadily at a high speed. I like the suggesting of using tune up during the day and see if that works, will also run CCleaner and see what the result is and post back here later.
dmbusa
Posts: 274
Joined: Wed Jan 09, 2013 8:33 am

Monitored my task manager today whilst using BA, when first turned on this morning and loading a few tennis matches into guardian BA cpu usage was 13% and memory usage was 150k, now (3:30pm) cpu usage 80% and memory 500k both figures have increased and remained higher after each horse race I have been involved in, it is almost as though BA is not releasing memory it no longer needs and then requesting more later.
Bet Angel
Bet Angel
Bet Angel
Posts: 4031
Joined: Tue Apr 14, 2009 3:47 pm

Do you add the horse races to Guardian or is that only holding the tennis matches? Roughly how many markets were loaded into Guardian?
dmbusa
Posts: 274
Joined: Wed Jan 09, 2013 8:33 am

Hi Bet Angel I added 4 tennis matches to Guardian and no Horse races, I do use the Automation tab once a race has gone in play.
Bet Angel
Bet Angel
Bet Angel
Posts: 4031
Joined: Tue Apr 14, 2009 3:47 pm

Although Guardian will build a full chart history for those tennis matches during the day, an extra 350k seems too high.

Apart from the main screen (including automation tab) and Guardian, do you use any of the other screens? e.g. Market Overview? In-play Trader? Tennis Trader? etc

Do you spawn betfair or advanced charts for the horse race runners during the session?

Once we've got a better feel for your normal usage we'll try to recreate the issue. Also if anyone else could offer similar comment we may reveal a usage pattern that is user excessive resources.

This PC running v1.33.0 has been used on the horse racing today, has everything loaded into Guardian and yet is currently running at 210k memory footprint.

Thanks
dmbusa
Posts: 274
Joined: Wed Jan 09, 2013 8:33 am

First thing when I loaded the tennis markets into Guardian I used tennis trader to work out what I was going to do in those markets then closed it down. Once the horse racing starts I only use the one click and automation screens, no charts etc. After closing and restarting BA usage dropped back to 13% cpu and 150k memory but has started to creep up again. Apart from BA I have Betfair and Oddschecker open.
sweetybt
Posts: 500
Joined: Sat Apr 18, 2009 4:35 pm

This has happened for me for ages. I presumed it is a CPU usage and log on and log off every couple of hours
Post Reply

Return to “Support”