I have been with Betfair for over 20 years!
I have had the same address registered for over 20 years!
However, last night they suspended my account because I had to verify it.
They wanted a driving licence scan.
I did that, clearly showing the same address that they have had for 20 years!
Nope, that wasn't good enough
I had to send a selfie with me holding the licence.
Then I had to send a selfie with a piece of paper showing today's date.
Then they wanted a selfie with me holding both!!
Now I'm waiting to hear back, as they still haven't OK'd it
If they don't know me by now, they never flipping will!!!!
What's going on?
Betfair KYC
I know compliance departments are under a lot of pressure to make sure they fully understand who a customer is, but I always think that this stuff is absolutely mental.
Really, it's the regulation that needs changing because it's so overboard now. It's ridiculous on anything to do with money.
Really, it's the regulation that needs changing because it's so overboard now. It's ridiculous on anything to do with money.