Betfair safer gambling email

[jamesedwards]

I've not had any Betfair safer gambling comms for many years, then suddenly out of the blue I received a "your staking is higher than usual" email overnight. I've actually been staking less than normal because I've been on holiday.

Anyone else?

[Naffman]

Had that about 4 times in the last couple of months, think I got it during Cheltenham too (no shit as obviously bet more when trading that) - definitely feels automated and not something you should worry about.

[Euler]

My daughter got one. All her stuff is automated.

[Andriy]

Yes, a few days back, i posted about it in another thread. I think it's to do with the removal of the Poker Wallet and using the new Games Wallet, and transferring between the Main and Games Wallets. (I think) It's seeing a big decrease in the Main wallet if you've transferred out, and thinks there's a problem; maybe not recognising the Games Wallet amount as part your overall balance(?) and thinks you've done your bollocks.

[jamesedwards]

Yes, a few days back, i posted about it in another thread. I think it's to do with the removal of the Poker Wallet and using the new Games Wallet, and transferring between the Main and Games Wallets. (I think) It's seeing a big decrease in the Main wallet if you've transferred out, and thinks there's a problem; maybe not recognising the Games Wallet amount as part your overall balance(?) and thinks you've done your bollocks.

This is exactly what it is. I transferred a value from Main to Games wallet last night and the email I received mentioned exactly the same amount. Because it was a round figure I didn't twig.

[Euler]

Based on your experience, I told her to transfer money into the games wallet, so that would make sense.